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Delivery Information
Delivery Information
We believe in being transparent about delivery charges. No account registration required — charges are displayed at checkout before you commit. Multiple items in one order normally incur only ONE delivery charge.
Click & Collect - Free - Bury St Edmunds
Collect with 1 Hour.
You'll receive an email when ready - bring ID & order number.
⏱ Order Processing & Couriers
- Orders received Mon-Thu after 2pm processed next working day
- Orders received Fri after 12pm processed following Monday
- FedEx Express Next Working Day - fully tracked, SMS/email with delivery window
- Royal Mail Tracked 48 (2-3 day) - fully tracked
- Wallpaper - 2-3 working days via Fedex
- Items over 1.5 metre classed as oversized — enhanced charge, 2-3 working days via FedEx
- Next Working Day excludes weekends/bank holidays - Friday dispatches delivered Monday
UK Delivery Charges - Royal mail & fedex - With Postcodes
| Zone | Postcodes | Charge & Service |
|---|---|---|
| ZONE 1 UK Mainland | All other UK postcodes not listed below | £4.95-£7.95 Wallpaper £9.95 48hr Items over 1.5m £14.95 |
| ZONE 2a Scottish Highlands | AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH1-26, PH30-41, PH49-50 | £4.95-£19.95 2 Day |
| ZONE 2b Scottish Islands | HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3 | £4.95-£24.95 3-4 Day |
| ZONE 3 Northern Ireland | BT - All Northern Ireland postcodes | £4.95-£19.95 2-5 Day |
| ZONE 4 Southern Ireland | Republic of Ireland - Eircode | £29.95 3-6 Day Standard Parcel only |
| ZONE 5 Isle of Wight | PO30, PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41 | £4.95-£19.95 2-3 Day |
| ZONE 6 Channel Islands + Isle of Man | GY (Guernsey), JE (Jersey), IM (Isle of Man) | £29.95 3-5 Days FedEx |
Pallet Deliveries - Pallet Network
Kerbside delivery only. With suitable access required due to size of vehicle
Failed deliveries due to no access / nobody available may incur redelivery charge.
Caravan Park Deliveries - FOR RETAIL CUSTOMERS
Available subject to park approval. FedEx deliver to park reception/designated point, not individual plots. You must confirm park accepts deliveries. Additional charges from refused/failed deliveries payable by customer. Tip: Use Click & Collect to avoid park refusal fees.
For advice contact 01284 277159
European Delivery - FedEx Road 4-10 Days
Rates are standard shipping via FedEx Road. Based on standard parcels up to 20kg. Customer liable for taxes/import duties - must be paid before delivery. Contact for quote outside EU.
Unit 11 Ailwin Rd, Moreton Hall Ind Est, Bury St Edmunds, IP32 7DS
